Effective Date: April 2026
1. Your Privacy Matters to Us
At Tomes & Tales, we respect your privacy and are committed to protecting your personal information in accordance with British Columbia’s privacy laws.
2. What Information We Collect
We only collect information that we need to serve you. This may include:
- Your name
- Contact details (email address, phone number)
- Payment information (processed securely through third-party providers)
- Purchase history
- Information you provide when selling or trading in books
3. Why We Collect Your Information
We collect and use your information to:
- Process purchases, sales, and trade-ins
- Contact you about orders or inquiries
- Maintain records for accounting and legal purposes
- Improve our services and inventory
- Send updates or promotions (only if you’ve agreed to receive them)
4. Consent
We collect, use, and share your personal information only with your consent, except where permitted or required by law. You can withdraw your consent at any time, subject to legal or contractual restrictions.
5. How We Protect Your Information
We take reasonable steps to keep your personal information safe, including:
- Secure payment processing systems
- Limited access to personal information
- Physical and digital safeguards
6. Sharing Your Information
We do not sell your personal information. We may share your information with trusted service providers (such as payment processors) who help us operate our business, or when required by law.
7. How Long We Keep Your Information
We keep your information only as long as necessary for business or legal purposes, and securely dispose of it when no longer needed.
8. Access and Correction
You have the right to request access to your personal information and ask for corrections if it’s inaccurate. To make a request, contact us using the details below.
9. Cookies & Website Use (if applicable)
If you visit our website, we may use basic cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies.
10. Contact Us
If you have questions about this privacy statement or how we handle your information, please contact:
Tomes & Tales
19141 Ford Rd #103, Pitt Meadows, BC, V3Y 2P8
tomesandtalesreads@gmail.com
+1-604-459-5000